By James on Nov 11, 2008 | In Updates
I have spent the last hour or so printing out a dozen test prints for a client meeting that I am to have this afternoon. For this reason, I am going to be brief and to the point. I am having a color problem with Photoshop CS4.
I had heard from my uncle Bill who had upgraded a week before me that when he switched to CS4 his prints didn't look right. I didn't really think about it until I went to print out a draft comp for a client just now. I have removed the logo from the images.
Working from a monitor calibrated this morning I went to print out the draft comp for out client. The results were brown. I followed my usual process, the only exception being that I have just started to use CS4. I am printing an Adobe RGB image with almost everything in gamut (including the red swish). I printed 2 luster prints (approximating the ultimate format these will be used in). Brown. I think it could be the Epson profile for luster, so I switch to heavyweight matte. Print. Same thing. Switch to relative colorimetric as opposed to my usual perceptual. Brown. Turn off black point compensation. Same thing. Now, I haven't tried absolute colorimetric. But, I don't like using absolute colorimetric as it will squish the colors.
I did notice that in proofing, if I turned on "preserve numbers" then my screen showed the ugly brown as opposed to red. But, then switching over to perceptual or relative colorimetric all was well.
Finally I gave up and let the printer determine colors. I was beginning to think the printer couldn't do a hot red. But, bam. Hot red - much closer overall to the screen image. So, maybe it isn't the printer. I look for new Epson profiles to no avail.
Finally, I boot up the old CS2 Photoshop. Same settings, same profile, near perfect results. I don't know what it means except that CS4 is misbehaving for me or I am just not getting something in the new workflow.
I'm not posting the source image yet, but when I can I will. Trust me that image on the right is the closest by far.
UPDATE - let me know if this works for you; it worked for me. Many thanks to Gerald
Had exactly the same experience as you with Photoshop CS4. Called Adobe and tech support had many thoughts. However, one seemed to work.
Strangely enough, in the Systems Preferences PRINT AND FAX module, I reset the printer I was using as my default printer. Then, I went back to Photoshop and printed out exactly as before and the color management was correct this time.
Tech support at Adobe said someone else solved the same problem using this technique.
I will continue to test. In any case, there is definitely a bug here.
Gerald Van Kollenburg
Thanks for the post. Using MAC intel desktop,10.5.6 CS4 and an Epson 3800, I am getting a very bad image print. Coarse looking, darker, very bad color blending from light to dark. All print setting checked. COLOR MGMNT__OFF . The same file in CS3 prints perfectly. If you get an answer would appreciate a note. Much thanks.
posted an update that I received that worked for me.
I just downloaded the latest Epson drivers for the 3800, which are different in control panel set ups. Doing another side by side using CS3 and CS4, I find that the two prints now look almost identical, however both now print about 10 percent darker than the monitor image and seem to have have more of an orange cast– at least for one picture. I tend to think that different people will have different problems–light dark, color cast, etc.
I’ve been having the same problem: dark prints with CS4 and good prints with CS3?same print settings, Mac Pro, OS 10.5. I too switched my default printer to my photo printer before printing, and the CS4 problem seems to be resolved. Obviously a bug in the program.
I am running Cs 4 and also having problems printing. The prints have been coming out way too dark, I reloaded CS 3 and will print from there.I also can,t get 3 D to work from the copy I have on my Mac Pro but it works on my Mac Book Pro go figure.
Thankx man, I really stressed out on CS4. But with CS3 everything works fine.
glad it helped out.
Just my 2 cents worth. I tried this fix (a couple of times) by going to Control Panel - Fax-Printers and selecting something else as my default printer (I could not find a way to just deselect my R1900 as default without choosing something else). I even re-booted the system. Still CS4 has the same problems (colors are way too dark to the point of being completely off the chart profile I use).
On the other hand, I printed the exact same document (with same settings of course) from Lightroom 2.2 and colors are perfect !!!
Yes! This completely fixed the problem. How bizarre.
My prints from CS1 were perfect. From CS4 they were horrible!
My default printer was my Brother laser. When I switched it to my Epson 2200 and restarted Photoshop, the print looked exactly the same.
Here’s what I’m thinking:
Somehow the profile for the other printer was being forced into the mix.
Adobe, please fix already!
upgraded (or thought so) from mac g4 using photoshop 7 and epson 7800. now using, or trying to,
cs4 and mac 10.5.8 intel and again the 7800. prints are so dark with no separation in the mid to dark tones. tried all, latest drivers etc. etc. also setting the printer as the default. still dark prints. never never had this problem with photoshop 7. only trouble now is my g4 has gone and seven does not work on the latest mac! any thoughts?
I don’t know if it is an option but what happens when you let the printer driver determine profile (as opposed to photoshop) does it look roughly close to what it should?
James. Do I convert the profile of the image from adobe 1998 to the paper profile first then go through the print settings to select the printer to manage the colors?
I was having the same dark print problem with cs4. When I printed in cs2 the colors popped but the colors were dull and darker in CS4. I did the above switch and now CS$ prints the same as CS2
happy to help.
I am haveing the same issue.I did notice that in CS4 I cant select “Perserve RGB” when using ” Let printr determine color” The setting is grayed out unlike in CS3. Please help!!
I just installed CS4 last week. I can play as I wish, but I can’t print. I see the comments about color issues, but I can’t get the program to change paper sizes. I hit the print button, go through the dialog boxes and it gets sent to where? There’s nothing in my queue. I just wanted a silly 4 x 6 to show a friend.
I had the same issue with Photoshop elements 8 and Epson r800. It was printing way too dark! I had to switch to printer manage color until I saw this post. After I switched the Epson R800 as a default printer, the output is normal again.
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